Chromebook Checkout & Help

All HVS students will be able to checkout a Chromebook to use while enrolled at HVS.

  • New to HVS/SBHC schools? We will issue you a device to use. If you need a device issued to you, please call us at 863-471-5625 to make arrangements for device pick up.

  • Transferring from another SBHC school? In most cases, you will bring your Chromebook and charger from your face-to-face school.

  • Transferring to another SBHC school? In most cases, you will bring your Chromebook and charger from HVS to your face-to-face school.

Do I have to pay anything to use a Chromebook at HVS?

  • Each year, a contract and $10 usage fee is to be completed and turned in. The usage fee will also cover one repair due to accidental damage. Contract and fee must be in before the deadline each school year. You pay this fee one time, so if you paid it at a face-to-face school, we will transfer your fee to HVS and also if you paid at HVS and transfer to another school, we'll transfer it there. Once you use the fee, you are responsible for 100% of repairs there after. Chargers are $25 and not covered.

  • 20-21 Contract click here

I need to request troubleshooting, or repair, what do I do?

  • If your trouble is with Edgenuity, your teacher is your first stop. They can help with usernames, passwords and basic troubleshooting like clearing your cache. They can also request a hotspot for you, which is usually provided within 24-48hours, and 10GB/month is provided by a grant with Sprint.

  • If your problem is with your Chromebook or something is broken, you should call and make an appointment with our repair technician. Call 863-471-5625 and we'll troubleshoot over the phone, or schedule a time to have it repaired or swap into a different device.


I need technical support or have Edgenuity software issues, please contact:

Edgenuity Courseware™ or Instructional Services:

PHONE: 877.202.0338

EMAIL: CustomerSupport@edgenuity.com

HOURS OF OPERATION:

Monday–Friday: 7:30 a.m. to 9:30 p.m. (EST)

Saturday–Sunday: 9:00 a.m. to 5:00 p.m. (EST)

Technology Staff

Mr. Ian Belanger

District Instructional Technology Resource Teacher

Mr. Casey Jones

M.I.S. Tech II (Repair Technician)